Old relationships and ways of conducting business still dictate many insurers' interactions with producers and customers. In a time when most producers have become less committed to one company and more willing to consider new products and services, it can be difficult to keep up. We'll explore how companies can best modernize their business practices and producer relationships by developing new products, services and strategies.

Presenters:

• John Weber,

  Associate Editor, A.M. Best Company

• Rajesh Desingu,

  Vice President, WNS Insurance Services

• John Underwood,

  Vice President, Ameriprise Financial.