In the U.S. report, WNS’ focus on digitally driven transformation across the P&C claims value chain and strategic partnerships with carriers have been highlighted in the Property & Casualty (P&C) services quadrant. In the Life and Retirement (L&R) quadrant, WNS has been recognized for its strong digital and analytics focus, and its strong business process expertise. In the L&R TPA services quadrant, WNS has been cited as a mature outsourcing service provider that offers insurance TPA customers a unique BPaaS solution – WNS InVog – that supports the life insurance value chain.

In the Australia report, WNS has been named a P&C quadrant leader for its domain experience in the Australian P&C market, strong client portfolio and wide range of service offerings covering the end-to-end P&C processes. Additionally, the longevity of WNS’ P&C insurance services in Australia, significant workforce focused on the geo and high-impact outcomes delivered for clients in the country are cited as the company’s strengths.