In the U.S. quadrant report, ISG has highlighted how WNS leverages its deep domain knowledge and process expertise to cater to clients’ specific business process automation requirements. WNS’ end-to-end product portfolio, domain-led hyperautomation suite with industry and point solutions, and flexible commercial models are listed as the company’s key strengths.

In the U.K. quadrant report, WNS’ comprehensive portfolio of services across the automation cycle, including hyper-automation, intelligent automation, low-code, IoT, advanced OCR, machine learning and blockchain is highlighted. Additionally, the company’s several domain-led automation suites, hyper-automation platform, industry solutions and extensive partnership ecosystem to accelerate IBA adoption were also cited by ISG.