WNS Recognized as a ‘Leader’ in Finance and Accounting by ISG for the Fourth Consecutive Year

Read | Sep 17, 2025

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ISG Provider Lens Quadrant Report

Key Points

ISG has recognized WNS as a ‘Leader’ in its Provider Lens™ for Finance and Accounting Outsourcing (FAO) Services 2025, the fourth year running. WNS earned this leadership position across all four quadrants, including Invoice-to-Pay (I2P), Order-to-Cash (O2C), Record-to-Report (R2R) and Tax Services, and Financial Planning & Analysis (FP&A). The assessment highlights WNS’ ability to move the FAO narrative from cost efficiency to autonomous, insight-driven finance operations, underscoring its advisory-led approach, innovation maturity and proven execution.

WNS’ Finance and Accounting (F&A) services help enterprises advance from pilot-stage innovation to operationalized transformation. By embedding AI, Generative AI (Gen AI), hyperautomation and Agentic AI into live delivery, WNS enables CFO offices worldwide to unlock efficiency, agility and strategic foresight.

I2P

ISG highlights WNS’ comprehensive I2P services powered by AI-driven platforms and deep domain expertise. With end-to-end S2P coverage and tools like TRAC ONE-F, an AI-powered unified F&A platform, enC@SH, an analytics-led working capital platform and KIRA, for vendor query management, WNS drives compliance, supplier engagement and working capital gains.

O2C

WNS’ Quote-to-Sustain (Q2S) framework transitions O2C from modular processes to an integrated cycle that connects quoting, billing and reporting to ensure revenue generation, realization and assurance. With AI-enabled credit risk assessment, automated portfolio management and touchless cash applications, WNS improves cash flow predictability and reduces revenue dilution.

R2R & Tax Services

WNS combines domain expertise with AI, RPA and advanced analytics to deliver faster closes, accurate reporting and strong compliance. The TRAC ONE-F platform streamlines planning, forecasting and consolidation, while comprehensive tax and compliance coverage is supported by a hybrid delivery model and ecosystem partnerships.

FP&A

WNS’ Gen AI-powered Vizonar.ai console transforms complex data into coherent narratives, forecasts and actionable recommendations. WNS supports clients with scenario modeling and scorecards to test stress cases and optimize allocation. With end-to-end services covering rolling forecasts, variance analysis, budgeting and real-time commentary, WNS empowers CFOs with agile, insight-driven decision support.