Analytics

IDC Market Note on WNS Triange: AI-Led Transformations

Author(s)

Alison Close

Research Manager, Intelligent Finance and Customer Care Business Process Services

Download Report

IDC’s market note takes a closer look at WNS Triange (formerly WNS Research & Analytics Practice), the new data, analytics and Artificial Intelligence (AI) Practice at WNS. WNS Triange helps enterprises address core data and analytics challenges from legacy analytics models, siloed AI applications and enables the execution of their data strategy roadmap.

WNS Triange is based on three core pillars that support clients at each stage of their data journey:

Triange Consult: Define data needs and objectives, and build a customized data strategy and execution roadmap
Triange NxT: Enable the right digital interventions with intelligent cloud platforms to accelerate time to value
Triange CoE: Set up the program for data analytics and AI ops in a steady-state environment

IDC highlights WNS Triange’s key differentiator in the market note – its holistic, end-to-end approach to creating a data program (from concept to execution) and its enterprise-level approach to skin in the game versus tackling transformation initiatives in silos and with piecemeal, reactive and point solutions / mechanisms.