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Perspectives | Case Study

Co-creating Smarter Legal Publishing with AI to Achieve 50% Cost Savings

Read | Jul 02, 2025

Download Case Study

AUTHOR(s)

A WNS Perspective

Summary

WNS harnessed AI to re-wire legal publishing, delivering faster refresh cycles and significant scalability.

WNS collaborated with a leading media company specializing in legal intelligence to streamline its content publishing lifecycle using InfoTurf.ai, an information processing platform. By embedding AI-powered workflows for sourcing, formatting and publishing, the client achieved near real-time data refresh, significant productivity gains and increased digital revenue while halving recurring costs.

The Impact

-% productivity gains

-x increase
In data volumes processed

% reduction
in recurring costs

>% data quality

-x acceleration
In document processing and data refresh rates

Increased digital revenue
From legal content assets

Learn more about WNS’ AI-powered intelligence

The Challenge

Manual Workflows. Long Refresh Cycles. Stalled Growth.

The client’s legal intelligence platform relied on resource-heavy workflows to collect and publish insights on US legal proceedings. This approach limited scalability, slowed time-to-market (with refresh cycles extending up to six months) and led to inconsistent output quality, constraining operational efficiency and revenue growth.

The Solution

AI-led Intelligence Meets Platform-scale Execution

Introduced a Service-as-a-Software model powered by InfoTurf.ai to enable intelligent data capture, editing, formatting and summarization
Scanned 100+ legal websites daily, extracting ~6,000 data points to enable a 24-hour refresh cycle (versus the previous cycle of six months)
Enabled AI-led formatting and publishing to minimize manual touchpoints
Orchestrated an AI-powered end-to-end content workflow integrated with the client’s platform and reporting dashboards
Applied hyperautomation to manage structured and unstructured processes, with human-in-the-loop oversight for accuracy

The Future-ready Shift

Smarter content publishing starts with the right intelligence at the core. By combining Gen AI-powered data engines like InfoTurf.ai with domain-driven precision, WNS helped build a scalable publishing ecosystem that delivers speed, precision and impact, turning legal content into a competitive growth driver.

Discover What’s Possible with WNS