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2023 ISG Case Study Research: ALM Media Intelligently Streamlines Content Workflow

Read | May 27, 2024

AUTHOR(s)

A WNS Perspective

Key Points

  • ALM Media sought to modernize its publishing workflow, burdened by cumbersome legacy technologies that hindered efficiency and maintenance.
  • Recognized as a Standout Case Study by ISG, this account reveals how the legal media publisher collaborated with WNS to build an adaptive in-house process, develop multi-format outputs and streamline production with content and layout engines.
  • Emphasizing the key role of business process re-engineering and automation, ISG highlights the outcomes of increased productivity, reduced human errors and accelerated time-to-market.
ALM_ISG_Standout_Badge
 

Co-creation Enables End-to-End Intelligent Automation for ALM Media

Read the detailed case study

FAQs

1. What challenges did ALM Media face with its legacy publishing workflow?

ALM Media struggled with rigid legacy technologies that slowed content production, increased maintenance effort, limited scalability, and restricted seamless multi-format publishing capabilities.

2. How did intelligent content workflow automation improve publishing efficiency?

Intelligent automation streamlined content creation, layout, and production processes, reducing manual effort, minimizing errors, improving consistency, and accelerating publishing timelines significantly.

3. What role did business process re-engineering play in this transformation?

Business process re-engineering helped redesign end-to-end workflows, ensuring automation aligned with real publishing needs and eliminated unnecessary manual handoffs.

4. How does multi-format publishing benefit legal media organizations?

Multi-format publishing enables legal media companies to deliver consistent content across print, digital, and emerging formats without duplicating effort or resources.

5. Why was this initiative recognized as a Standout Case Study by ISG?

ISG recognized the project for its measurable gains in productivity, reduced human errors, faster time-to-market, and sustainable publishing workflow modernization.

6. How can legal publishers start modernizing their content workflows?

Legal publishers can begin by assessing legacy constraints, prioritizing high-impact automation opportunities, and adopting intelligent content and layout engines strategically.