A robust Know Your Customer (KYC) system remains a crucial challenge for many in the banking and financial services industry. On the one hand, regulatory mandates and financial crime compliance are becoming more demanding; on the other, customer data and expectations are skyrocketing.
Understanding the need for a strategic change, a banking major sought to overhaul its manual KYC processes in favor of a comprehensive digital solution. As a domain and digital partner, WNS re-engineered the KYC workflow, leveraging the bank’s existing technologies for a cost-effective solution. The resulting FinCrime Center of Excellence improved KYC processing timelines by 100 percent, among other benefits.
Read our case study below for more information.
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Banking & Financial Services
14 August 2023
Banking and Financial Services
11 February 2022
03 December 2021