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Perspectives | Case Study

Bank Transforms KYC Reviews Digitally to Boost FinCrime Compliance

Read | Nov 17, 2023

Download Case Study

AUTHOR(s)

A WNS Perspective

Key Points

A robust Know Your Customer (KYC) system remains a crucial challenge for many in the banking and financial services industry. On the one hand, regulatory mandates and financial crime compliance are becoming more demanding; on the other, customer data and expectations are skyrocketing.

Understanding the need for a strategic change, a banking major sought to overhaul its manual KYC processes in favor of a comprehensive digital solution. As a domain and digital partner, WNS re-engineered the KYC workflow, leveraging the bank’s existing technologies for a cost-effective solution. The resulting FinCrime Center of Excellence improved KYC processing timelines by 100 percent, among other benefits.

Read our case study below for more information.