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ALM Media, LLC

Josh Gazes, Senior Vice President – Operations

British Gas

Jess Johnson, Head of Operational Excellence

Mosaic Insurance

Mitch Blaser, Co-CEO

Mosaic Insurance

Krishnan Ethirajan, COO

Oxford Nanopore Technologies

Jason Hendrey, Senior Director, Global Customer Services

WS Audiology (WSA)

Christof Steube, Director of Finance Excellence

Kiwi.com

Leonard McCullie, Director, Vendor Management

Kiwi.com

Petra Reiter, Vice President, Customer Services

Flight Centre

Aaron Fadelli, Business Leader

Healius Pathology

Alex Cook, Head of Finance Operations

Varo Bank

Breanna Rivers, Partner Performance Manager

Yorkshire Building Society Group (YBS)

Jessica Lockwood, Process Automation Manager

WS Audiology (WSA)

Sharang Patil, Director of Group Finance Excellence

Priya Madan Mohan, VP for Group Accounting & Controlling

United Airlines

Chris Kenny, VP and Controller

GFG Alliance

Phillip Irish, General Manager, Shared Services Delivery, Quality & Governance

Energy Australia

Steve Corden, Outsource Operations Leader

Delaware North

Christopher Lozipone, Senior Vice President and Global Business Services Head

Moneycorp

Nick Haslehurst, Chief Financial & Operating Officer

Prodigy Finance

Nico Barnard, Head of Operations

M&T Bank

Chris Tolomeo, Senior VP & Head of Banking Services

Minerals Technologies Inc. (MTI)

Khem Balkaran, CIO

Church's Chicken

Louis J. Profumo, CFO & EVP

Scaling AI-based Identity Verification to Combat Fraud

Read | Sep 06, 2023

AUTHOR(s)

A WNS Perspective

Key Points

Digital identity verification solutions are pivotal for banking and financial firms and hi-tech businesses. Such solutions can accelerate customer onboarding, reduce manual reviews, minimize fraud risk, cut costs and ensure high compliance levels. However, to truly harness the potential of identity verification platforms, they must be deployed and managed by experienced teams capable of aligning digital solutions to the unique needs and business goals of a company.

Underlining this vital role of domain experts, an AI-based identity verification services provider partnered with WNS to scale document checks and customer onboarding. We co-created a cost-efficient solution to swiftly and accurately assess identity papers on various fraud-related metrics.

Read our infographic below for more information.