CX Exchange UK

CX Exchange UK is the annual cross-industry conference of CX leaders – a platform to meet, engage in best practices and benchmark the future of customer excellence.

We are currently living in an important time for CX – a time to assess what stays and what goes after the pandemic-led disruption. It is now time to re-think and boost CX functions within organizations.

Industry leaders will explore new innovations that can bring brands closer to the customer and assess how to make the most out of the CX profession

WNS at the Event

WNS is a Silver Sponsor of the CX Exchange UK. WNS’ robust AI and analytics portfolio, and WNS EXPIRIUS - a human-assisted digitally integrated CX model – position it strongly to help clients become future-ready.

Drop by our booth to find out how we partner with world’s leading companies to re-imagine and re-invent their CX strategies in the new normal. We leverage our industry expertise, data-to-insights capabilities and digital innovation prowess to co-create elevated, personalized CX.

Meet Our Leaders

Richard Holden
SVP, Sales, Customer Experience Service (Europe)

Rohit Menon
SVP, Sales, Customer Experience Service (Europe)