Chart the future of the travel industry
After over two years of starts and stumbles, the travel sector is finally recovering. Room rates are soaring, flights are running on high occupancy and millions of travellers are heading out. But while people maybe indulging in revenge travel, make no mistake. Travel might be re-surgent, but it is not yet smooth sailing. Rising fuel prices and unchecked inflation may play spoilsport with travellers’ plans. These factors may not have withheld travellers from spending their travel dollars, but people have definitely become discerning when evaluating their options.
Thus, the fight to capture the audiences’ attention is fiercer than ever. Playing on the front foot by leveraging new technologies and delivering enhanced CX is what can set you apart from the rest. Join WNS at the Phocuswright Conference as Travelers, Titans and Trailblazers get together to chart the future of the always-evolving sector.
WNS is a proud sponsor at the conference and we look forward to engaging in face-to-face networking meetings and catch-ups with the world’s leading minds in travel and hospitality. Meet us at the Phocuswright Conference to find out why the world’s leading travel and hospitality companies partner with WNS to re-imagine and re-invent their businesses in the new normal with Domain, Data-to-Insights and Digital.
During the event, WNS will be hosting a breakout session for the audience. Details below:
Date: 16th November 2022
Time: 11 – 11:30 AM
Topic: Digitally Enabled Customer Journeys: Catalysts for the Travel Industry's Recovery and Growth
Traveler sentiment and needs have fundamentally changed in the aftermath of the COVID-19 pandemic. To keep pace with the rapidly evolving customer expectations, travel companies need to rise to the occasion, despite existing budget constraints and resource crunch. They must go farther to reach their customers and deliver the experience that travelers now expect.
It’s time to re-invent how travel companies attract customers, provide services to them, and nurture their loyalty. All parts of the traveler’s journey must work together seamlessly to create holistic, digital-first experience - all while optimizing costs, ensuring safety and being environment friendly.
Looking beyond traditional siloes and departments to re-imagine the entire traveler journey can have a tangible impact on fulfilling the brand promise - and on the bottom line.
Enabling personalized experiences across the passenger touchpoints
Better, faster, cheaper fulfilment driven by technology
Digital - the travel industry's passport to tomorrow
Connect with our leaders at the event to discover how WNS, with its deep domain expertise and leading-edge technology and analytical solutions, is helping leading travel and hospitality players unlock new opportunities every day.
A radical shift in the travel space is afoot, marking a tricky road for some industry players and a never-before-seen opportunity for others. Due to factors such as changing consumer habits, an evolving competitive landscape and new technological advancements, the companies that succeed will have to re-calibrate, re-organize and work smarter.
Attend the Phocuswright Conference where you can meet C-level executives and decision makers representing different countries from the travel, tourism and hospitality sectors. This is your chance to get access to an elite and motivated group of prospects.
From educational content in interactive breakout sessions to industry roundtables and Young Leaders Summit, there is something for everyone.
We look forward to meeting you there!
Note: This is a paid access event, and you will have to purchase a pass from the organizers to attend the event. You can buy your pass here
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