Make The Leap
Make The Leap

You can do all this and more with — WNS Co-creation Labs!


WNS Co-creation Labs offer hands-on engagements, deep-dive explorations and immersive experiences using cutting-edge technologies, rich media and design thinking-based expert facilitation. Through prototyping and simulation, you can move quickly and gain critical insights to eventually co-create valuable business outcomes.

WNS’ Co-creation Labs help businesses to re-imagine their digital playbook and thrive in a world that is undeniably digital. Through our co-creation labs, we collaborate with our clients to solve crucial challenges, seize new opportunities and preempt risks in novel ways, interweaving empathetic design principles at every step.

 

 

You can do all this and more with —
WNS Co-creation Labs!


WNS Co-creation Labs offer hands-on engagements, deep-dive explorations and immersive experiences using cutting-edge technologies, rich media and design thinking-based expert facilitation. Through prototyping and simulation, you can move quickly and gain critical insights to eventually co-create valuable business outcomes.

WNS’ Co-creation Labs help businesses to re-imagine their digital playbook and thrive in a world that is undeniably digital. Through our co-creation labs, we collaborate with our clients to solve crucial challenges, seize new opportunities and preempt risks in novel ways, interweaving empathetic design principles at every step.

 

 

 

Co-creation Labs: What We Do

State-of-the-art visual and on-site immersive spaces
for design thinking-led engagement with clients

Co-creation Labs: What We Do

State-of-the-art visual and on-site immersive spaces for design thinking-led engagement with clients

Accelerating Transformation and Innovation

Experience a virtual yet hands-on journey to ‘Connect. Catalyze. Co-create’

Leverage our unique toolkit of domain expertise, futuristic mindset and world-class tools and technologies

Accelerating Transformation and Innovation

Experience a virtual yet hands-on journey to ‘Connect. Catalyze. Co-create’

Leverage our unique toolkit of domain expertise, futuristic mindset and world-class tools and technologies

Comprehend the world of your users

Combine the power of empathy and data to improve your understanding of user needs

Landscape the market from technology, brand proposition and offerings perspectives

Connect the data to see the big picture

Explore our digital offerings, use cases and success stories

Integrate qualitative and quantitative findings to arrive at key insights and opportunities

Create artifacts (maps, frameworks and ontologies) to springboard ideation

Re-frame and define challenges based on end-user perspectives

Catalyze to visualize your end-state

Ideate using a range of methodologies and tools to identify, articulate and prioritize solutions

Road-map each solution journey with owners, timelines, milestones and constraints

Visualize and blueprint lo-fi concepts of the solutions

Co-create strategy and action plans

Business case sign-offs by sponsors and leaders to take the solution to actualization

Rapid iterations using the lo-fi prototypes to arrive at user-validated solutions

Cascade the learnings and ideas into actions

Pilot the solutions with limited segments to test and validate

Roll out to the larger organization post incorporation of UAT feedback

Our ‘Co-creation Experience’

Compelling Storytelling
Content is primary. Listening to and telling stories is key to co-creation. Stories that talk about future possibilities, expectations from users and the connections between customers and the offerings

Engaging Approach Leveraging Human-centered Design
Problem-solving should never be boring! We use techniques, frameworks and artifacts from designers’ toolkits to consistently engage, elicit excitement and co-create solutions that are desirable, feasible and viable

Exploiting the Prowess of Technology
Leveraging the power of immersive, intuitive and interactive surfaces, gamification modules, remote accessibility and other enablers to change the way we consume insights and express thoughts

Our ‘Co-creation Experience’

Compelling Storytelling
Content is primary. Listening to and telling stories is key to co-creation. Stories that talk about future possibilities, expectations from users and the connections between customers and the offerings

Engaging Approach Leveraging Human-centered Design
Problem-solving should never be boring! We use techniques, frameworks and artifacts from designers’ toolkits to consistently engage, elicit excitement and co-create solutions that are desirable, feasible and viable

Exploiting the Prowess of Technology
Leveraging the power of immersive, intuitive and interactive surfaces, gamification modules, remote accessibility and other enablers to change the way we consume insights and express thoughts

Re-imagining Possibilities with

WNS Co-creation Labs


For insurers, design thinking-led interventions help connect data, empathy and action to transform the claims lodgement customer experience

For travel companies, design-thinking workshops help identify pain points and opportunities for digital interventions by exploring the deal lifecycle journey

For the background screening industry, co-creation workshops help identify opportunities for data management and automation of the public records to improve process efficiency

Re-imagining Possibilities with

WNS Co-creation Labs


For insurers, design thinking-led interventions help connect data, empathy and action to transform the claims lodgement customer experience

For travel companies, design-thinking workshops help identify pain points and opportunities for digital interventions by exploring the deal lifecycle journey

For the background screening industry, co-creation workshops help identify opportunities for data management and automation of the public records to improve process efficiency

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