The WNS Advantage
Our one global back-office solution provides an end-to-end approach that results in leaner resource requirements, optimized processes and enhanced customer focus. Beyond tactical adjustments, we deliver total cost optimization. Beyond task optimization, we enable end-to-end thinking for consolidated business outcomes.
Our shared services drive operational excellence of transactional processes so that our clients can focus on core business imperatives. Our virtual Centers of Excellence (CoE) transform business processes to deliver specialized services (tax, internal audit, IT architecture, etc.) with expertise.
High-impact Business Value
Our best-in-class global delivery centers have achieved the following for our clients:
- Spend reduction
- Reduced cycle times
- Enhanced talent pool
- Cash flow improvement
- No capex spend
High-impact Business Value: We bring our deep knowledge and experience of the retail industry into three core areas of service operations. Our F&A shared services delivers value beyond cost arbitrage and helps the CFO office derive insights for the company to outperform tough market conditions. Our HR shared services support our clients to attract, develop and retain talent to positively impact profitability. Our ‘source-to-contract’ and ‘procure-to-pay’ solutions integrate business, technology and operations to deliver positive business impact in the areas of spend management, cost savings in sourcing and procurement operations efficiency.
Global Delivery Excellence: Our versatile and balanced delivery models of onshore, near-shore and offshore components provide tighter integration, the right skills and cultural alignment to minimize risks.