Omni-channel experiences empower users to personalize their requirements – giving them on-demand control to access products, services and support options. Especially in today’s trust economy, omni-channel enables customers to manage the challenges of dealing with online, offline and physical channels while enriching their experience.
Our solutions span the areas of online merchandizing, digital marketing, rich-media (3D imaging, augmented reality, virtual reality), web analytics, fraud and risk monitoring, user-generated content moderation, partner onboarding and more. We build technology- and analytics-powered service delivery platforms that enhance agility, responsiveness and scale required in the e-commerce space.
- 10-15 percent increase in online sales conversion
- 25 percent improvement in customer engagement scores
- 40 percent reduction in time-to-market for new product addition, merchandizing and launch
- 40-50 percent reduction in operating costs
- Enhanced brand trust and online safety