Manufacturers need to manage unpredictability in demand, control input costs, provide the customer with myriad channel options with consistency in experience, and ensure effective after-sales service in an effort to impact the top-line. They have to also contend with rapid technological and regulatory changes, and the demands of environmentally conscious consumers, compelling them to focus on eco-friendly innovations. Combined with the traditional pressures of keeping inventory costs low and managing cash flows, manufacturers today need to manage the supply chain more effectively to stay ahead of competition.

A global delivery network and client-centric solutions help WNS deliver benefits like reduced demand-supply gap, decreased procurement costs and improved time-to-market to manufacturers. WNS’ Business Process Management (BPM) solutions leverage industry best practices and latest technologies like robotic process automation, digital, Cloud and predictive analytics to enable manufacturers improve productivity, efficiency and customer relations.

By setting up a centralized procurement hub in Europe, WNS delivered benefits of USD 18 Million through cost o..
A leading materials technology company reduces F&A operating costs by USD 2.5 Mn
By improving supply chain processes, WNS helped reduce costs by USD 3 Million through better inventory orderin..

The WNS Advantage

Deep domain expertise

Our large team of experienced talent with deep domain expertise in different sub-verticals of manufacturing help create Centers of Excellence in specific focus areas. Analytics is integrated into every solution we deliver to create revenue generation and cost reduction opportunities.

Blend of onshore, offshore and near-shore delivery

WNS’ delivery formats encompass onshore, offshore and near-shore delivery that help us offer clients the best possible blend of service and price. We also engage in offshore operations of varying complexity and scale.

Platform-agnostic and customer-centric solutions

Our modular solutions customized to client requirements are platform-agnostic, leveraging their existing investments. WNS’ solutions are geared to help global clients maintain incisive focus on customer needs, while driving process excellence across the value chain.

The WNS Advantage

Domain Expertise: We have experienced resources across multiple locations with proven expertise in manufacturing and analytics. Our domain experts combine their knowledge with our technology and analytics capability to offer revenue generation and cost reduction opportunities. Our strong R&D focus is evidenced by the Analytics Capability Group consisting of data scientists, big data specialists, data modelers and statisticians that work on cutting-edge open source and embedded analytics solutions.

Analytical Solutions: Our analytics offerings are backed by well-designed proprietary tools and frameworks that enhance the efficiency and effectiveness of analytics projects. WADESM, our proprietary analytics solution framework, allows organizations to access mature analytics infrastructure and insights. Our other tools support analytics projects with digital customer experience management, text mining/machine learning and data integration.

" Stock and WNS have been partners during a period of growth and change in both our company and our industry. During our five year relationship, WNS has matured into a critical contributor to, and an integral part of, Stock’s success. Even more importantly, we look forward to their continuing partnership in Stock’s realization of a very exciting future. By leveraging the capabilities of the WNS team, Stock has realized not only significant cost savings, but continuing process improvement. WNS has embraced the Stock culture and its values, and in doing so they perform as dedicated members of the team – 100% focused on improving processes and providing an excellent product. We value our partnership with WNS. "
Donna Thagard

Vice President, Corporate Controller, Finance, Stock Building Supply

A ‘Leader’ in IDC MarketScape: Worldwide Finance and Accounting BPO Services Vendor Assessment – 2015
  • Assessing Global Market Opportunities
  • Developing Consumer Understanding
  • Driving Process Innovation
  • Brand Building
  • Creating Go-to-Market Strategies

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