Growing competition is leading to increased commoditization of insurance products. Market dynamics are forcing insurers to add new levels of customization to accommodate changing customer expectations. At the same time, reducing time-to-market for new products and ensuring top-notch customer experience! Insurers are also looking to transform their business processes while actively seeking customer intelligence and advanced analytics to drive profitability. Plus, there are always changing regulatory requirements, lack of skilled manpower and shrinking margins to contend with.
WNS, with its deep domain expertise, built over a decade of servicing insurance clients, acts as a strategic partner to insurers helping reduce time-to-market and operational risks during new product launch or entry into new geographies. We also partner with insurance companies in transforming their critical processes, manage costs and regulatory requirements, besides leveraging analytics to drive consumer insights.
We are a trusted partner to more than 30 insurance and re-insurance clients offering end-to-end solutions across the insurance value chain. We have a vast experience working with life and annuity, retirement, property and casualty carriers as well as leading brokers and re-insurers.