According to Global Workplace Analytics, by 2025, ~70% of the workforce will work remotely at least five days a month. Alternative work models are fast becoming essential to the business agenda of driving a sustainable, agile and cost-effective way of working.

Travel companies, too, must leverage hybrid and open talent work models to create a highly responsive and scalable environment amid increased volatility and unpredictability.


Louise Andrews,
Director Workforce Planning, Accor

Leann Coetzer,
Corporate Vice President – HR, WNS Global Services

Karandeep Ahluwalia,
Corporate Vice President – CX Capability & Strategy, WNS Global Services


Join the conversation