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Explore expert perspectives on industry transformation, emerging technologies, and business innovation. Stay ahead with insights from WNS thought leaders.

Travel and the Future of Work

Dec 03, 2021

Speaker/s

Karandeep Ahluwalia

Corporate SVP, Capability & Strategy, WNS

Key Points

  • The key facets of a flexible working model

  • How travel businesses can scale teams at speed, adapt to demand and reduce operational costs

  • Implementing a talent sourcing strategy aligned with company culture

According to Global Workplace Analytics, by 2025, ~70% of the workforce will work remotely at least five days a month. Alternative work models are fast becoming essential to the business agenda of driving a sustainable, agile and cost-effective way of working.

Travel companies, too, must leverage hybrid and open talent work models to create a highly responsive and scalable environment amid increased volatility and unpredictability.

Speakers

Louise Andrews,
Director Workforce Planning, Accor

Leann Coetzer,
Corporate Vice President – HR, WNS Global Services

Karandeep Ahluwalia,
Corporate Vice President – CX Capability & Strategy, WNS Global Services