Key Points

• Clients today want predictable quality of service, better productivity, quality and accuracy, and innovative engagement models that will help manage variability in their business

• WNS deploys intelligent technology, and works in an invasive and noninvasive manner to help clients either automate manual workflows or actually eliminate manual work completely

• We have developed the concept of business process as a service, which is a combination of infrastructure, software platform and processing all provided as part of a cloud