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WNS Named a Leader in the 2024 Gartner® Magic Quadrantâ„¢ for Finance & Accounting Business Process Outsourcing for the Third Year Running

Read | May 27, 2024

AUTHOR(s)

Geraldine Garaud

Analyst

Hilary Richards

Analyst

Jan Ambergen

Analyst

Key Points

WNS has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Finance & Accounting Business Process Outsourcing. This marks the third consecutive year that WNS has been recognized in this report. The Magic Quadrant™ evaluates vendors based on their Ability to Execute and Completeness of Vision.

With WNS’ expanded finance services, industry-specific solutions and improved process alignment via Finance OneOffice, we are unlocking rapid innovation for our clients. One of the key enablers of this innovation is Financial Intelligence-in-a-Box (FIAB), a suite of advanced analytics-led solutions, complemented by a flexible technology ecosystem featuring proprietary and third-party software options. We are harnessing Generative AI for specific finance solutions like touchless journal entries and standardized reconciliations to accelerate the close process. WNS is also continually advancing customized, outcome-based use cases in close collaboration with clients.

Magic Quadrant for Finance and Accounting BPO

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from WNS.

Gartner, Magic Quadrant for Finance and Accounting Business Process Outsourcing, Jan Ambergen, Geraldine Garaud, Hilary Richards, 21 May 2024.

GARTNER is a registered trademark and service mark of Gartner, Inc. and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

FAQs

1. Why was WNS named a Leader in the 2024 Gartner Magic Quadrant for Finance & Accounting BPO?

WNS was recognized for its strong Ability to Execute and Completeness of Vision, backed by deep finance expertise, industry-specific solutions, analytics-led innovation, and consistent client outcomes that support scalable, future-ready finance operations.

2. What differentiates WNS from other finance and accounting BPO providers?

WNS stands out through its Finance OneOffice approach, Financial Intelligence-in-a-Box solutions, Generative AI-enabled automation, and outcome-based engagements tailored to client-specific finance transformation goals across complex, global enterprises.

3. How does WNS use Generative AI in finance and accounting outsourcing?

WNS applies Generative AI to automate processes such as touchless journal entries and standardized reconciliations, helping enterprises accelerate financial close cycles, reduce manual effort, and improve accuracy, compliance, and decision-making.

4. Who should read the Gartner Magic Quadrant report on Finance & Accounting BPO?

CFOs, finance leaders, shared services heads, and transformation decision-makers evaluating finance outsourcing partners for scalability, innovation, operational resilience, and long-term value should review this report.

5. How do WNS Finance & Accounting BPO services support end-to-end finance transformation?

WNS delivers integrated finance transformation across record-to-report, order-to-cash, procure-to-pay, and FP&A by combining domain expertise, intelligent automation, analytics, and outcome-based operating models.

6. What is Financial Intelligence-in-a-Box (FIAB) and how does it benefit finance teams?

FIAB is WNS’s analytics-led solution suite that provides faster insights, improved forecasting accuracy, proactive risk identification, and data-driven decision-making across core finance and accounting processes.

7. How does WNS help CFOs accelerate finance modernization using AI and automation?

WNS helps CFOs modernize finance by embedding Generative AI, hyperautomation, and standardized digital workflows to reduce manual effort, improve controls, and enable faster, insight-led financial operations.