WNS’ case studies have been referenced in these areas:

  • Capitalize on Specialized Industry and Process Expertise

    • A financial services provider redefines contact deflection strategy by leveraging deep industry expertise

    • A North American airline improves revenue recovery through specialized expertise and industry-specific solutions

  • Standardize Global Operating Models to Streamline Operations

    • A consumer products / music conglomerate transforms CFO office by standardizing global business into GBS

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