Key Points
In the realm of medical insurance, Artificial Intelligence (AI) / Machine Learning (ML)-led automation can enable the extraction of patient information from documents with unmatched speed and precision. This presents a tremendous advantage to claims processing in today’s competitive landscape, where healthcare payers strive to expand rapidly while achieving continuous and sustained ROI.
This was the situation faced by a US-based insurer that looked to automate end-to-end claims processing and reduce costs. WNS brought to the fore its industry and automation expertise to co-create an effective human-digital solution that significantly reduced turnaround time and increased operational efficiency.
Read our infographic below for more information.