WHITEPAPERS

The Rise of Industry-specific Outsourcing (FAO) Solutions

-- WNS Everest Group Whitepaper

Related To: Retail and CPG Travel and Leisure Finance and Accounting Airlines outsourcing cost reduction finance and accounting outsourcing

Key Points

In the past, FAO was a largely horizontal and industry-agnostic BPO segment. But now industry-specific FAO solutions are increasing
Increasing client sophistication requires industry-specific solutions. Increasing competition is also pushing FAO providers to differentiate and specialize
Industry-specific FAO concepts are particularly emerging in the retail and airlines industries
While industry-specific FAO promises an enhanced value proposition over traditional horizontal FAO solutions, the complexity grows exponentially

Key Points

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Finance & Accounting Outsourcing Solutions

Finance & Accounting Outsourcing (FAO) has traditionally been a horizontal offering with a value proposition driven by cost reduction and efficiency gains. However, as market requirements intensify, FAO solutions are increasingly becoming more industry-specific. This report discusses this emerging trend by applying industry-specific FAO concepts in retail and airlines.

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Case Study A Leading Middle East Carrier Transitions to an Enhanced Passenger Revenue Accounting (PRA) Sys..

Related To: Passenger Revenue Accounting JADE– Passenger Revenue Accounting Solution business analysis resource strategy system implementation functional analysis process design insourcing

Video Verifare Plus - An Automated & Comprehensive Fare Audit Solution

Related To: Analytics and Insights Travel and Leisure Revenue Management Revenue audit and recovery Verifare Automated Web-based Fare Audit Solution

Case Study A Telecom Solutions Player for Air Transport Industry Cuts Unallocated Cash by 50 Percent

Related To: Telecommunications Finance and accounting Order to Cash Travel and Leisure Transformation strategy and planning Airlines Debt Collections

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