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A leading asset management firm.
The client was faced with two major challenges: one, the lack of structured and standardized operations environment that made timely delivery of research products, unfeasible; and the second, inability of onshore analysts to focus on front-end activities and procure additional business, a result of concentrating on backend work only. Additionally, the client also needed enhancement of its operations window availability.
The client chose WNS after a rigorous selection process, and entrusted WNS with a mandate to:
WNS extended the client’s enterprise by transforming the approach for calculating key financial numbers, building a dedicated team of skilled analysts, improving the client’s approach for calculating key financial numbers and creating a sustainable offshore business model, hence enabling the client to focus on key engagements.
WNS has a proven track-record in driving significant enhancements for a wide range of clients in a business process outsourcing (BPO) environment. WNS has delivered substantial improvements across the entire value chain using both WNS proprietary and customized, client-specific technology solutions (scripting, workflow management, real-time reporting, automated training, knowledge libraries, and so on), as well as comprehensive process re-engineering and task enhancement initiatives (such as Six Sigma programs, training re-engineering, macros and operational tools, Pareto optimization, etc). WNS is passionate about building a market leading company valued by our clients, employees, business partners, investors and communities.