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Effective and timely distribution of fares is key to an airline's revenue generation. Given the competitive nature of the airline industry, carriers change fares frequently. To ensure fares and rules are correctly distributed onto an agent's terminal, airlines depend on Global Distribution Systems (GDS). Speed and accuracy is essential for constant updating of the fares and rules given its direct implication on an airline's revenue realization.
Our client is one of world's leading Global Distribution System for airlines, travel agents and airports.
Engagement with the client began with a ‘lift-and-shift’ of their fare filing process into WNS's Center of Excellence for Fare Filing located in India. The fare filing process encompassed delivering services for 14 airlines on our client's GDS solutions.
To optimize the fare filing process, WNS partnered with the client to modify the workflow. Some of the other initiatives undertaken to improve speed and accuracy of the fare filing process included
Given the success of the program, the client has extended the WNS program to all of the over 450 airlines which use their GDS solutions. The fare filing process for all these airlines is now delivered by WNS.
WNS extended the client's enterprise by delivering a comprehensive fare filing solution to the client by consolidating and standardizing their fare filing process.