WNS’ acquisition of HealthHelp enables the company to position itself on reducing the direct cost of care for healthcare payers, says analyst firm NelsonHall. The combined capabilities will enable WNS to offer collaborative care management services in the healthcare payer segment. It also opens the doors to opportunities in an under-penetrated market in the U.S. and will enable WNS to extend its reach to healthcare systems outside the U.S.

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