AI-powered Governance for Every Trade and Reconciliation Break

BreakWise Govern transforms exception management into resilience at scale.

Trade breaks and exceptions are a critical challenge for capital market firms, not only slowing momentum but also impacting efficiency, compliance and client confidence.

WNS, part of Capgemini, changes that with BreakWise Govern.

An AI-powered intelligent exception management platform, BreakWise Govern transforms how reconciliation breaks, pricing issues, settlement failures and data inconsistencies are resolved. By combining AI, machine learning, workflow orchestration and intelligent automation, the platform automates the detection, classification, routing and resolution of operational exceptions.

BreakWise Govern reduces manual effort, improves operational resilience and accelerates exception resolution, all while integrating with current systems and ensuring complete auditability and compliance.

40–60%

Faster break identification and routing

35–40%

Improvement in analyst productivity

End-to-end

Audit trail and workflow visibility

99% +

SLA tracking and compliance monitoring

Smarter Features, Designed by Experts

Unlike traditional tools that only detect breaks, BreakWise Govern analyzes exceptions, suggests solutions, automates tasks and learns from outcomes.

Intelligent Break Classification

Categorizes exceptions by type, severity, business rules, and historical resolution patterns to eliminate manual triage

Smart Workflow and Case Management

Routes cases automatically to the appropriate analyst, operations team, or automation bot based on priority, ownership, and SLA

Multi-channel intake

Consolidates break information from multiple structured and unstructured channels into a single intake layer

Maker-Checker Governance

Supports approval workflows and segregation of duties for controlled break resolution

Configurable Business Rules

Adapt routing, priorities, and workflows to align with evolving business rules and operational requirements

Dashboard & Operational Analytics

Provides real-time dashboards for monitoring case aging, SLA compliance, workload distribution, and operational performance

Audit and Compliance Management

Maintains a complete audit trail of every action, approval, communication, and workflow decision to support regulatory compliance

The BreakWise Govern Advantage

Centralized Resolution

Automatically capture and consolidate breaks from emails, spreadsheets and enterprise systems in one place.

Smarter Triage

Prioritize cases using configurable business rules and route them through standardized workflows.

Real-time Visibility

Track break volumes, aging, ownership, SLAs and workloads at a glance.

Faster Resolution

Reduce manual coordination so analysts can focus on investigating and resolving exceptions.

Why choose WNS?

Deep domain expertise in capital markets operations
Strong capabilities across AI, IDP, RPA and workflow platforms and API integration
Strong outcome-driven approach, not just technology deployment
Flexible delivery model aligned to Agile and phased transformation

Frequently Asked Questions (FAQs)

By automating classification, and routing, BreakWise Govern reduces processing time by, accelerating resolution without sacrificing accuracy. Yes, it connects seamlessly with reconciliation, custody, accounting, trading, and market data platforms, modernizing exception management without replacing core systems.

No. BreakWise Govern complements existing reconciliation solutions by governing the workflow after a break has been identified. It focuses on case management, routing, SLA tracking, governance, and operational visibility rather than performing the reconciliation itself.

Yes. BreakWise Govern can configure workflows, routing logic, priorities, ownership rules, approval paths, and SLA policies to align with their operating model and business requirements.

It maintains a complete audit trail of every action, approval, and workflow decision, ensuring transparency and regulatory confidence.

WNS brings deep capital markets expertise and proven AI capabilities, ensuring BreakWise Govern delivers measurable outcomes, not just technology deployment.

Build more resilient capital market operations and gain a lasting competitive advantage.

Talk to Our Experts