Outsourcing Success | Company Reviews

ENQUIRE NOW

For WNS, every client relationship is a collaborative one, uniting our domain expertise and executional capabilities with our clients’ vision and business goals. Our client stories demonstrate how we co-create with organizations to enable them to outperform.

Leremy Carrington, Head of Procurement, Virgin Atlantic

“Industry expertise was the key. We wanted to ensure we chose a provider that understood the complexities of our business. WNS's knowledge was comprehensive and its solutions flexible. They could talk the talk.”

Suren Thadani, Chief Operating Officer, Inchcape Shipping Services Ltd.

“WNS has operated as a valuable partner supporting our organization on streamlining and optimizing our business processes. The approach towards working on engagements is very structured, professional and results driven. Apart from being very collaborative and constructive, the team at WNS understand what they are doing on transformation programs. This has only helped all of us succeed towards realizing game-changing visions.”

Suren Thadani, Chief Operating Officer, Inchcape Shipping Services Ltd.

“WNS has operated as a valuable partner supporting our organization on streamlining and optimizing our business processes. The approach towards working on engagements is very structured, professional and results driven. Apart from being very collaborative and constructive, the team at WNS understand what they are doing on transformation programs. This has only helped all of us succeed towards realizing game-changing visions.”

Suren Thadani, Chief Operating Officer, Inchcape Shipping Services Ltd.

“WNS has operated as a valuable partner supporting our organization on streamlining and optimizing our business processes. The approach towards working on engagements is very structured, professional and results driven. Apart from being very collaborative and constructive, the team at WNS understand what they are doing on transformation programs. This has only helped all of us succeed towards realizing game-changing visions.”

Featured Testimonials

“WNS has a unique blend of F&A expertise and solid retail experience that clearly differentiates it from other BPO providers. They consolidated the entire F&A function for us and built a center of excellence model to better manage our business more effectively and efficiently.”

– Louis J. Profumo
CFO & EVP, Church's Chicken

“WNS and M&T are co-creating solutions that will be vitally important to our mutual success. We think of WNS as part of our team – in WNS we have a partner that will help us to be successful in what we do today and in the future.”

– Chris Tolomeo
Senior VP & Head of Banking Services, M&T Bank

Offshore Services Manager, IAG“IAG, as one of the largest airline groups in the world, has in its DNA an unstoppable ambition to deliver efficiency and quality in all its processes, with the focus of achieving excellence and adding greater value to our brand. The partnership and trust between IAG and WNS have been built over many years. It allowed us to be confident that WNS was the best partner to cooperate with us in our PRA strategy and transformation. We were completely convinced that this engagement would be a success and great results would be achieved. WNS' experience in this area was crucial for us and I couldn’t be more excited to work closely with WNS once again.”

Henning Voss, Co-Founder & CEO, Portrix Logistic Software“The WNS team in Nashik has been delivering services always beyond our expectations. Tasks assigned to the WNS team include data upload, quality control and data refinement. WNS is delivering constant value which translates directly into tangible business benefits for us and our customers. We are also very happy to see the quality and efficiency of WNS‘ work improving over time and are very satisfied with how easy it is to improve existing workflows and how professional, flexible and efficient the whole WNS organization acts when process changes are required from our side.”

Ivo Vesselinov, CFO, Inchcape Shipping Services Ltd.“Joining late in the transformation programme, my impression of WNS is of a very structure, but flexible organisation determined to meet and deliver the customer expectations. The team is very open and constructive in their dealings and communications with ISS, ready to admit shortfalls and explain fixes implemented and quick to raise early warnings and potential actions needed by the ISS team. Now with phase 1 near completion, I look forward to crystallising the benefits of standardisation, robotics and smart working.”

Dave Bakker, SVP Customer Services and Operations, SITA“Performing as an extension of our enterprise, WNS consistently provides deep industry expertise within a flexible service model. This is critical given the range of services SITA provides to air transport, government and global distribution systems companies.”

Louis J. Profumo, CFO & EVP, Church's Chicken“WNS has a unique blend of F&A expertise and solid retail experience that clearly differentiates it from other BPO providers. They consolidated the entire F&A function for us and built a center of excellence model to better manage our business more effectively and efficiently.”

Michel Hilgersom, Director of Procurement Commercial, KLM“WNS' solution is clearly innovative and showcases how WNS understands our business and innovates to deliver business value.”

Client Stories WiP

Leremy Carrington, Head of Procurement, Virgin Atlantic

Suren Thadani, Chief Operating Officer, Inchcape Shipping Services Ltd.

Suren Thadani, Chief Operating Officer, Inchcape Shipping Services Ltd.

Suren Thadani, Chief Operating Officer, Inchcape Shipping Services Ltd.

Featured Testimonials