WNS won 5 Stevie’s at the Stevie Awards for Sales and Customer Service 2022
1. Customer Service Training Team of the Year
Gold: The Contact Center Services Team won the award for showcasing the work they have done to accelerate CX through hybrid learning practices.
2. Best Use of Thought Leadership in Business Development
Silver: We showcased how the F&A team has successfully accelerated client journeys and driven industry-first innovations. The entry also highlighted the Quote-to-Sustain (QtS) offering.
3. Best Use of Technology in Customer Service
Silver: We won the award for WNS EXPIRIUS
4. Customer Service Team of the Year
Bronze: The Digital Transformation team showcased how WNS assisted in enhancing the Net Promoter Score and improving the end-customer experience for a UK-based Utilities client
5. Business Intelligence Solution
Bronze: We won the award for showcasing our duplicate detection tool, WNS DoppelSkanner.
About the Awards:
The Stevie Awards are the world's premier business awards. They were created in 2002 to honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide.