WNS has won the ‘Service Provider of the Year’ at the prestigious GSA UK Awards 2022. WNS clinched the award for enabling a leading utilities major to transform its overall end customer experience (CX) and dramatically improve Net Promoter Score (NPS). We leveraged our domain expertise, proprietary digital CX model and next-gen solutions to help the client drive analytics-led, omni-channel customer conversations.
The GSA UK Awards recognize and celebrate companies and collaborations that have demonstrated best practices in strategic sourcing. The event brings together the UK’s leading strategic buyers, providers and advisers.
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