IDG’s CIO 100 ‘Hybrid Workplace Pioneer’ Award 2021
WNS has received the coveted ‘Hybrid Workplace Pioneer’ award at IDG’s CIO 100 Symposium and Awards 2021. The accolade recognizes WNS’ strategic initiative, Project HyFive, focused on making the company a “Smart Workplace for a Smart Workforce”.
Project HyFive was launched to address a host of challenges posed by COVID-19, especially those related to employee experience, client service delivery and IT asset management. The project successfully delivered on these imperatives by:
Deploying cloud, analytics and conversational AI technologies to significantly enhance employee experience
Automating key aspects of client service delivery to enable consistent performance on committed SLAs with expected quality targets
Leveraging the latest digital technologies to ensure the availability of enterprise IT assets across remote locations, in a secure manner
About CIO 100 Symposium & Awards:
IDG’s CIO 100 Awards celebrate organizations who have demonstrated a progressive and forward-thinking spirit to deliver business value, whether by creating competitive advantage, optimizing business processes, enabling growth or improving relationships with customers.