WNS has won two Golds, one Silver and three Bronze Stevies at the International Business Awards 2020 for a diverse range of offerings that leverage domain expertise and technology to deliver excellence. The awards have been won for the following engagements:
Gold
- A solution designed to accelerate digital customer experiences for a U.K.-based Utilities client bagged the Content Analytics Solution award
- WCF’s bouquet of digitally led education programs won the CSR Program of the Year (in Asia, Australia and New Zealand) for initiatives that are driving an equal future through empowerment and access
Silver
- The development and deployment of BOTs for delivery of high-quality customer services, and swift and effective management of customer requests for a South Africa-based telecom client won the Achievement in Product Innovation award
Bronze
- Leveraging the trifecta of Domain expertise, Machine Learning and Artificial Intelligence, WNS Malkom, WNS’ proprietary digital billing platform clinched the Artificial Intelligence/ Machine Learning Solution award
- The hire-to-retire model, showcasing a 360-degree approach to personal and professional growth, secured the Customer Service Department of the Year award
- An analytics-led, data-driven customer experience (CX) solution co-created with a leading energy provider in the UK, got the Business Technology Solution award