Smart PRO Smart PRO


Let SmartProSM Drive Your Analytical Thinking

Today, the airline companies are adopting various measures to reduce resource and processing expenses; however, they are still losing significant revenue due to inefficient interline billing procedures. Industry estimates show that at least 1 - 2% of revenue dilution is due to weak interline agreements and billing processes. Arresting revenue leakage from this avenue will have a direct impact on the bottom line of the airlines business.

WNS' proprietary proration engine SmartProSM can prove to be a one-stop shop to address the revenue accounting challenges faced by the airlines industry. It's a first-of-its-kind, sophisticated, fully-automated, web-enabled proration engine solution that offers the advantage of advanced analytics.

In addition to proration, SmartProSM has a revenue recovery feature in the form of the 'What-If' Analysis tool. The 'What-If' Analysis feature supports airlines in decision making, setting up better proviso, bilateral agreements, and SPAs; thus, improving airline yield.

WNS SmartPro Logo
WNS SmartPro Drive Your Analytical Thinking

Key Features of SmartProSM are:

  • Allows filing of the most complex SPAs
  • Ensures high accuracy level
  • Complies with IATA, MPA, and ICH standards
  • Helps determine whether a segment conforms to SPA or MPA proration
  • Performs batch proration of sale information processed through TCN, e-Ticket files, BSP, ARC, and Direct sales files
  • Has an on-line proration facility to support invalid / erroneous tickets
  • Takes into account published and unpublished fares, provisos, bilateral agreements, mileage factors, routes, and currency conversions
  • Allows ticket or proration errors to be automated or manually allocated as per pre-defined / defined conditions
  • Ensures availability of complete or sample-based quality control facility
  • Makes mass proration, mass correction and mass release features available at quality control level

SmartProSM offers the following primary benefits to its users:

  • Makes better revenue management decisions
  • Arrests revenue leakage
  • Prorates accurately
  • Complies with industry regulations
  • Reduces total cost of operation
  • Meets SIS
  • Can be offered as a 1st pass solution to airlines; however, considering the stress involved in a system transition, it is being made available as a tool for 2nd pass interline audit. This service comes at no additional direct cost as it is based on contingency model.

To meet our domain consultants or for a complimentary demo session, please write to us at

Awards & Recognition


Best 5 companies by Industry focus: Air Transportation - IAOP Global Outsourcing 100 (2009, 2014)



" Industry expertise was the key. We wanted to ensure we chose a provider that understood the complexities of our business. WNS's knowledge was comprehensive and its solutions flexible. They could talk the talk. "

Jeremy Carrington,, Head of Procurement, Virgin Atlantic