Nearly overnight, healthcare providers were thrust into new ways of working – such as virtual care, digital platforms, and stringent regulations. Already facing revenue leakage from errors in payments, claims processing and reimbursement; labor shortage; volumes of data; and disparate systems, they have a raft of challenges to overcome.
Revenue Cycle Management (RCM) is an opportunity to rein in costs while delegating crucial talent to profit-driven, value-based care. Healthcare organizations are increasingly leveraging data and technology in their revenue cycle operations to drive greater overall performance.
This playbook has been designed to drive a clear understanding of:
How healthcare providers can leverage digital and analytics to re-imagine RCM
Why user / patient experience will be a cornerstone of RCM of the future
How providers can improve both clinically and operationally with the right partners
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