The WNS-Outsourcing Center Survey

Key Points

• As the economy survives extraordinary challenges, enterprises are exploring options they had previously ignored. Outsourcing of finance and accounting functions is one such option

• According to an Outsourcing Center and WNS survey, 63% of companies across Americas, Europe, Middle East, Africa and Asia Pacific are into F&A outsourcing

• F&A processes outsourced include procure to pay (89.5%), order to cash (63.2%), record to report (52.6%) and source to procure (15.8%)

• As many as half of the respondents described the maturity level of their relationship with their service provider as “mid-way between least and most mature”