In today’s digital-first world, information is currency — but turning it into real value remains challenging. As data volumes soar, information service providers must keep pace and ensure quality, consistency and accessibility. Legacy systems, manual workflows and fragmented data pipelines continue to slow down insight delivery and stifle innovation.

To overcome these limitations, leading firms are turning to Artificial Intelligence (AI) and intelligent automation to re-imagine their information value chain — from data sourcing and analysis to delivery and consumption.

This IDC Spotlight, sponsored by WNS, explores how AI and automation are re-shaping the future of information services. It highlights how technologies such as Generative AI can streamline operations, enhance data integrity, reduce operational costs and accelerate insight-driven decision-making in an increasingly competitive market.