Perspectives
Date
Speaker/s
A WNS Perspective
Challenge
A leading asset management firm that catered to high net-worth individuals and institutional investors lacked customized products and templates
It wanted to capture and standardize data, and transfer knowledge and business intelligence across teams
Solution
WNS helped underwrite credit deals in a proprietary application, monitor investments through detailed financial models, and provide a macro-economic overview
Benefits
WNS enabled the client to increase scope and product coverage tenfold, create customized products and templates and adopt a standardized approach to calculating key financial numbers
A leading asset management firm that specializes in creating investment strategies and solutions for sophisticated, high-net-worth individuals and institutional investors
The client had three major challenges to surmount:
Lack of customized products / templates to suit client's diverse requirements
Data capture and standardization
Knowledge transfer / business intelligence across teams
WNS was chosen after a rigorous selection process, and the client entrusted WNS with a mandate for:
Underwriting credit deals in client proprietary application
Monitoring investments through detailed financial models
Providing a macroeconomic overview of Bank Loan, IG-Investment Grade, and HY-High Yield markets through weekly newsletters, reports and industry reviews among others
Bank loan process underwriting support
Update proprietary application with data from offering memorandum and term sheets
Creating and servicing financial models
Statement spreading
Coverage of 2500+ credits
Research process servicing support
Build and update the servicing models with the latest financial results
Calculate key credit metrics to evaluate and monitor investment decisions
Coverage of approximately 600 credits
Structured credit process updates and monitor Collateralized Debt Obligations (CDO) / Collateralized Loan Obligations (CLO) deals where the client has interest / exposure
This included cash flow, market value as well as synthetic deals
Coverage of approximately 650 names
WNS extended the client's enterprise by helping increase scope and product coverage by tenfold, building a highly skilled and dedicated team of analysts, increasing revenue by developing new products and creating a sustainable offshore business model.
Increased scope and product coverage by approximately tenfold
Built a client-dedicated team staffed with highly educated, skilled and committed analysts
Created customized products / templates to suit the client's diverse requirements
Designed and developed several new products for the client such as the weekly macroeconomic newsletter, which was distributed to its external clients, thus generating revenue
Standardized approach for calculating key financial numbers such as EV, EBITDA, FCF and leverage, among others
Created a sustainable offshore business model resulting in a Voice-of-the-Customer (VOC) score of 10 / 10
WNS has a proven track record in driving significant enhancements for a wide range of clients in a Business Process Outsourcing (BPO) environment. WNS has delivered substantial improvements across the entire value chain using both WNS proprietary and customized, client-specific technology solutions (scripting, workflow management, real-time reporting, automated training, knowledge libraries and so on), as well as comprehensive process re-engineering and task enhancement initiatives (such as Six Sigma programs, training re-engineering, macros and operational tools, Pareto optimization). WNS is passionate about building a market-leading company valued by its clients, employees, business partners, investors and communities.
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