air cargo industry is a powerhouse that handles an astounding amount of freight every day, totaling over a million tons. While airlines continually strive to streamline their operations and cut costs, they must also contend with fierce competition in the marketplace. To thrive in this environment, air cargo companies can leverage a variety of cutting-edge strategies and advanced technologies, including digital tools and powerful analytics, to drive growth and keep up with the rapidly surging demand.
To improve operational efficiency through well-defined warehouse capacities and stronger processes that would raise delivery performance, and enhance its brand reputation and revenues.
WNS leveraged TravConsult, the consulting pillar of WNS TRAVOGUE (WNS’ suite of services and solutions for the travel and hospitality industry). Through our Value Innovation Program, we identified areas for improvement in capacity planning, demand segmentation and process design. Using TravConsult principles, we also did a time and motion study and value stream mapping of various processes for improvement opportunities. Based on the findings, we undertook the following measures:
improvement in operational efficiency
increase in market share
WNS is a leading Business Process Management partner to more than 400+ global businesses, including 100+ Travel & Hospitality companies. Our clients in the travel and hospitality industry trust WNS TRAVOGUE for designing and executing their data and digital led business transformation journeys.
Built on more than two decades of experience working with clients from Airlines, Hospitality, OTA and TMC segments, the WNS TRAVOGUE suite of offerings brings together the best of industry expertise, data-to-insights prowess and digital innovation.
Across the value chain, we enable our clients to deliver delightful customer experiences with TravXP, drive operational excellence with TravOps, accelerate revenue growth with TravRev, devise accounting and risk management strategies for financial control with TravControl, achieve inclusive and sustainable growth with TravGreen and outperform the competition with growth-led strategies powered by TravConsult.
To know more about WNS TRAVOGUE, read here.
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09 March 2023
Travel & Leisure
16 November 2022