Background Verification Services Background Verification Services
Hi-Tech and Professional Services

Background Verification Services

Faced with challenges in the form of increased remote hiring, tighter recruitment budgets, ban-the-box, Fair Credit Report Act (FCRA) and Equal Employment Opportunity Commission (EEOC) regulations, and the gig economy, employers must re-think their background verification processes. They must combat risks such as candidates misrepresenting their personal, professional, criminal and academic histories to secure a job or get a loan.

In such a scenario, background screening and verification providers need to stay abreast of new screening tools and technologies, manage huge volumes of data, and quickly acquire capabilities to augment and optimize their screening process.

We provide comprehensive and strategic support – across people, process and technology – to leading global companies to help mitigate diverse risks and create a safe work environment.

  • 1500+FTEs

  • 10+Clients

  • 14+Years of

  • 99.95%Checks Accuracy

  • 15+ MnChecks Per Annum


Comprehensive Services

We provide robust and compliant professional background checks to reduce fraud and build long-term relationships.

Identity/Employment/Education verification

  • Proof of Identity [POI] checks
  • Proof of Residence [POR] checks
  • Past and present employment verification
  • Reference checks
  • Education verification checks
  • Professional license verification

Criminal Background Checks

  • Verification of criminal records
  • Track felonies and misdemeanour
  • Federal searches
  • Monitoring regular criminal activity checks

Enhanced Due Diligence

  • Third party screening and monitoring
  • Exhaustive risk reports
  • Decision-ready reports for AML / KYC adherence
  • Company verification
  • Sanctions compliance and risk searches
  • Global blacklist screening (OFAC / FBI Lists)

Other Background Checks

  • International verification checks
  • Occupational health checks
  • Social media Checks
  • Credit history checks
  • Motor Vehicle Records (MVR) checks for FMCSA and DOT compliance

AI-led Solutions

HR Bot: Background Verification Pre-processing

  • Robot-driven rule-based tasks and manually led review
  • Monitoring of Outlook and timely e-mail sharing with relevant stakeholders (for data capture)

Monitoring of shared drive for data and escalation if data not available within the stipulated time frame

KYC Researcher: Tracking of Criminal Cases, Politically Exposed Person (PEP) and Sanctions Screening RPA

  • Automated identification of target cases for identity verification, including adverse news
  • Automated processing of logical process steps, and matching / identification and downloading of information from database sites, such as World Check, LexisNexis and others
  • Automated information upload onto Anti-money Laundering (AML) workflow solutions

SocioSEERTM: Comprehensive social media tracking and analysis

  • Distilling the ‘social’ world with high-end analytics to create incisive, unique and smart business insights
  • A proprietary Machine Learning (ML) and Artificial Intelligence (AI) based platform creating brand advantage by harnessing the real power of social media
  • A cloud-based solution built on scalable, open-source tech stack, leveraging advanced big data technologies and advanced text algorithms

Case Management Workflow

  • Consolidated tracking and view of all queries
  • Inbuilt controls and notifications ensuring SLA compliance
  • Management information and analytical reports can be generated and published to business stakeholders

WNS Advantage

Deep Domain Expertise and Organizational Agility

Our 14+ years of deep domain experience makes us uniquely positioned to understand the critical nuances of background screening operations. Our background check experts have an average domain experience of at least 3-4 years.

WNS’ solutions are based on increasing accuracy and reducing speed of search by leveraging AI / ML tools, greater understanding of candidate’s risk profile, fraudulent documents and patterns via analytical insights, and driving per check cost optimization through the best mix of nearshore and offshore operating models.

Being agile to both anticipated and unanticipated business volumes, adapting to newer trends, ability to scale up quickly, and providing multilingual support have enabled us to deliver high-quality background screening solutions to specialized firms across the US, EMEA and APAC.

Intelligent Automation and AI-enabled Use Cases

  • Automating manual matching process using data science technologies such as AI / Natural Language Processing (NLP) / ML
  • Advance scraping solutions to extract data via intelligent scripts for background verification calling and validation checks; search engine Application Programming Interface (API) integrations for advanced and faster search
  • Smart Validation tools for highlighting potential errors as flags by implementing process-specific business logic to reduce false positives or negatives
  • Robotic Process Automation (RPA)-based interventions to process straight-through cases
  • Interactive training material and smart knowledge repository for associate reference while processing background verification cases