Grand Hyatt, Denver, Colorado, US
Customer Contact Week (CCW) Executive Exchange
The CCW Executive Exchange is part of the world's largest customer contact event series. This invitation-only event is built for today's senior CX and Customer Contact Leaders as they aim to benchmark, connect and identify solutions to critical business challenges in the most efficient and effective way possible.
WNS is a Silver Sponsor of the CCW Executive Exchange. Our robust AI and analytics portfolio and WNS EXPIRIUS - a human-assisted digitally integrated CX model - position us strongly to help clients drive superior CX. Our holistic suite of powerful, next-gen solutions is designed to meet the specific CX demands of businesses.
In most of our recent industry interactions, if there is one technology that every business wants to know more about, it is Generative AI. Generative AI might just hold the key to revolutionizing Customer Experience Services through the trifecta of improving the customer experience, increasing agent productivity and reducing response times.
WNS combines decades of expertise in CX across industries with a strong AI practice and pre-built proprietary AI/ML models to contextualize Gen AI and unleash its power into real world scenarios for Customer Experience Services. Therein lies the differentiation.
Drop by the WNS booth at the CCW Executive Exchange to explore the wide range of Gen AI use cases we offer and witness our next-generation knowledge engine that addresses the complexities of the CX landscape.
Senior Vice President, Retail, Consumer Goods, Manufacturing, WNS
CX Practice Lead, NA & ROW, WNS
We look forward to meeting you!
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November 21-24, 2023
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