The 12th Annual CX Retail Exchange is a platform for customer experience leaders from across the retail and e-commerce space to share insights, discussions and the benchmarking of a new era of customer excellence over an engaging two-day period.
Event Highlights:
- Exclusive Attendance: Exclusive participation, limited to C-level, Directors, Heads, Leaders and VPs who are responsible for the design, development and delivery of their customer experience strategies and solutions
- Strategic Conference Sessions: Focused content, designed to engage a seasoned audience and experienced participants, has been developed following months of in-depth research
- Customized Itinerary: Participants customize their agendas by selecting conference sessions, think tanks, and one-on-one meetings with solution providers that they are most interested in meeting and networking with
An exclusive format that allows one to connect with peers and prospects through exceptional networking, business meetings and strategic information-sharing sessions.
WNS at the Event
WNS a USD 1 Bn+ revenue and 59,000+ people-strong company is a leading business transformation partner to 400+ global organizations, including 150+ leading retail and CPG companies. We enable our clients to adapt and thrive in a fast-changing environment by re-imagining omni-channel experiences, improving customer loyalty, enhancing conversion, optimizing working capital, mitigating supply chain risks and reducing operational costs. At the core of this step change are our domain expertise in digital and analytics, end-to-end solutions, next-gen global business services and an agile delivery model.
For more information, visit https://www.wns.com/industries/retail-consumer-packaged-goods.
Meet Our Leaders
Sumesh Chawla
Senior Vice President, Retail, Consumer Goods, Manufacturing, WNS
Michael Tracy
SVP, Sales
Aniket Godbole
CX Practice Lead, NA & ROW, WNS