Data explosion, aided by the proliferation of devices, has brought significant changes to the way many companies view their data. For example, with consumers revealing their motivations, loyalties, preferences and dislikes on social media, companies have become cognizant of the importance of customer feedback as a critical element in the buying decisions of consumers and in understanding the needs of the market.
WNS’ Big Data analytics solution can help enterprises aggregate, integrate, validate and compile the data to derive insights for revenue maximization and operational efficiency. These insights can further be used to improve customer experience, product development strategies and customer service.
WNS has expertise in a wide range of Big Data platforms such as Hadoop, MapR, and mongoDB across the lifecycle of Big Data management.