Rising costs, regulatory evolution, increased consumer awareness and stiff competition from FinTech players – the insurance landscape has transformed like never before. Yet, traditional challenges for the industry – manual intervention in repetitive tasks such as underwriting, claims processing, policy servicing – remain unaddressed. These challenges are holding back insurers from achieving sustainable operational excellence.

In the digital age, insurers are expected to make informed decisions on-the-go and respond to customer demands instantly. They need data-centricity for deeper customer understanding and segmentation, seamless operations, and consequently, consistent high customer delight.

WNS’ Robotic Process Automation (RPA) and Intelligent Automation TRACTM can unlock these specific outcomes for insurers.


Stay Ahead of the Curve with WNS RPA & Intelligent Automation TRAC™


The WNS Advantage

  • We co-create: We have deep insights into the insurance sector’s unique challenges and automation needs. Our RPA and Intelligent Automation TRACTM solution for the sector is designed to meet these prerequisites.
  • We hit the ground running: We have rich experience of working with life and annuity, retirement, property and casualty carriers as well as leading brokers and re-insurers. Our deep expertise in the insurance sector gives us an edge due to the specialized skills we have built over the years. We leverage this expertise to deliver high-impact automation using the most time- and cost-optimized approach.
  • We unlock transformation across the value chain: WNS’ RPA and Intelligent Automation TRACTM is designed to take a holistic, 360-degree view of the insurance sector’s automation possibilities. We deliver end-to-end consultancy, need-gap analysis, and tools and techniques for last-mile automation.

A Future-ready Business with WNS RPA & Intelligent Automation TRAC™



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