Perspectives
Date
Speaker/s
A WNS Perspective
Challenge
A leading asset management firm lacked a structured and standardized operations environment that hindered them delivering research products on time
Its onshore analysts were unable to focus on front-end activities and procure additional business, as they were stretched on back-end work
Solution
WNS extended the client’s enterprise by changing the approach for calculating key financial numbers, and built a dedicated team of skilled analysts
Benefits
The solution increased product coverage, reduced turnaround time for covenant appraisal and created a sustainable offshore business model
A leading asset management firm.
The client was faced with two major challenges: one, the lack of structured and standardized operations environment that made timely delivery of research products, unfeasible; and the second, inability of onshore analysts to focus on front-end activities and procure additional business, a result of concentrating on backend work only. Additionally, the client also needed enhancement of its operations window availability.
The client chose WNS after a rigorous selection process, and entrusted WNS with a mandate to:
Provide financial assessment of the tenant, based on its latest financials and Dun & Bradstreet Report
Generate market data for fact sheets, quarterly reports, presentations and client query resolution
Carry out calculations and analysis of the fund's liquidity position to ensure whether enough cash is available to meet obligation (capex, redemption etc) over the next year
Update existing models that project financial statements for individual companies on publication of company results
Covenant appraisal
Preparing a credit report based on ratio calculated and analyzing the ‘5 Cs’ of credit
Performing appraisals for: tenant applications (assignments, sub / under lettings, release / substitution of guarantor etc.), lettings, investment purchases
Appointment of contractors / consultants & vetting of potential JV partners
Company analysis
Taking existing models that project financial statements for individual companies
On publication of company results, update models replacing projections with actual for the period that results are announced for
Preparing the output sheet and assumption sheet for financial models
WNS extended the client’s enterprise by transforming the approach for calculating key financial numbers, building a dedicated team of skilled analysts, improving the client’s approach for calculating key financial numbers and creating a sustainable offshore business model, hence enabling the client to focus on key engagements.
Increased scope and product coverage
Built a client-dedicated team staffed with highly educated, skilled, and committed analysts
Reduced Turn Around Time (TAT) from seven days to three days for covenant appraisal
Maintained a library of more than 300 research reports on a weekly basis
The WNS team currently supports 18 processes on a day-to-day basis, which includes high-end research like preparing financial models, writing credit reports and performance reporting for funds
Created customized products / templates to suit the client’s diverse requirements
Created a process manual to get consistent results for all processes covered
Standardized the approach for calculating key financial numbers such as Enterprise Value (EV), Earnings before Interest, Taxes,Depreciation and Amortization (EBITDA), Free Cash Flow (FCF) and leverage, among others
Created a sustainable offshore business model enabling the client to focus on key engagements
WNS has a proven track-record in driving significant enhancements for a wide range of clients in a business process outsourcing (BPO) environment. WNS has delivered substantial improvements across the entire value chain using both WNS proprietary and customized, client-specific technology solutions (scripting, workflow management, real-time reporting, automated training, knowledge libraries, and so on), as well as comprehensive process re-engineering and task enhancement initiatives (such as Six Sigma programs, training re-engineering, macros and operational tools, Pareto optimization, etc). WNS is passionate about building a market leading company valued by our clients, employees, business partners, investors and communities.
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