WNS won the Nasscom Customer Excellence Awards 2018 in the ‘Return on Investment’ category for transforming a client’s procure-to-pay function.

The client, a leading global insurance broking company, was looking to improve process efficiency and effectiveness, and enhance customer satisfaction. WNS leveraged its proven analytics expertise to enhance the client’s end-to-end procure-to-pay function. The scope of work included the entire process driving the client’s procurement and payables functions.

WNS implemented process improvement methodologies backed by technology-led proprietary tools to enable the desired outcomes. The client achieved productivity benefits of USD 1 Million, closed open Purchase Orders (POs) worth USD 27 Million and realized 98 percent PO penetration across the globe.

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