Events Archive

WNS has been selected as the winner of the prestigious Golden Peacock Award for Corporate Social Responsibility for the year 2011-2012. WNS wins this esteemed award, for its ongoing ‘Community Development and Outreach Program’, under the auspices of the WNS Cares Foundation (WCF). WCF focuses on education as the prime channel for creating a better and sustainable future for underprivileged children. WNS’s employees across locations actively volunteer and participate in the various WCF activities.

Keshav R. Murugesh, Group CEO WNS, will receive this prestigious award on behalf of WNS, at the 7th International Conference on Social Responsibility, being hosted as a part of the Dubai Global Convention 2012 at the InterContinental Hotel, Dubai Festival City.

In addition to receiving this award, Keshav will also chair and moderate the plenary session on ‘Social Innovation: The Driver of Economic Growth’. During this thought-provoking session, Keshav will throw light on managing CSR as a strategic function and the need for social innovation as the way forward to alleviate some of society’s most intractable troubles. The session will also highlight on how corporates should draw up strategies for social and economic inclusion and nurture inclusive growth by working with marginalized communities and ensuring they have access to better opportunities.

The Dubai Global Convention 2012 aims at all stakeholders interested in sustainability of business and well-being of society, creating profits and improving the quality of life for their organizations and communities. This high-profile convention will have a host of global leaders including philanthropists, corporate decision-makers, NGOs, investors, chartered accountants, management analysts, financial consultants, academicians and student community.

• Now in its 11th year, The Future of General Insurance brings together the insurance industry’s senior figures to discuss pertinent issues such as consumer behaviour, pricing and risk, innovation in distribution, regulation, claims and more.
• WNS is a Sponsor at the event and will be exhibiting at booth # 13. Jeremy Owenson, Senior Vice President, Insurance Vertical, WNS will be presenting his thoughts on the topic "Claims as a career: driving quality with higher qualifications and improved motivation" on day 2 of the event.

• The 2nd Annual American Manufacturing Strategies Summit will address key challenges and successes of working in a global organization and how performance can be improved through integrated learning, talent management, organizational effectiveness and engagement, succession planning and human relations. It will also focus on the need for incorporating change management tools to help staff understand their roles and responsibilities and ensure their success.
• WNS is a Silver Sponsor and will be speaking on day 1 of the summit

• Only a blend of solutions can optimise your AP process
• AP efficiency is positively impacted by good procurement practice
• Purchase cards can be a route to e-invoicing when aligned to purchase orders

• 40,000 invoices per FTE per annum
• Processing cycle time reductions of 65%
• Increase in payments earning discounts
• On-time payment percentage improved from 15% to 59% Also: map your performance levels to best-in-class industry
benchmarks to establish your ‘benefits opportunity’.

• Fostering top performance among employees
• Systemic approaches to talent development
• Innovative recruitment, fast-track and mentorship programmes

• What is the set of skills and behaviours needed by the next generation of leaders?
• How do companies foster top performance among employees that come from true alignment with the organization's mission?
• What examples of innovative recruitment and mentorship programmes are there that illustrate the way companies are fostering and training employees to explore their full potential?

• Keshav Murugesh, Group Chief Executive Officer, WNS
• Andrea Illy, Chairman and Chief Executive Officer, illycaffè, Italy
• Chaly Mah, Chief Executive Officer, Asia Pacific, Deloitte, Singapore
• Michel Vounatsos, Senior Vice-President, Merck & Co, People's Republic of China
• Gary Collar, Senior Vice-President, General Manager of Europe, Africa, Middle East, Australia and New Zealand, Agco Corporation, Switzerland

The IATA Revenue Accounting meeting is an essential gathering for the Revenue Accounting community. The Forum is a platform allowing delegates to discuss the industry's priorities and agree on actions that enhance efficiency and productivity. This edition will be one of the most important meetings since the introduction of weekly settlement. Simplified Interline Settlement (SIS), and the migration to electronic billing will start in September 2011. WNS will be exhibiting at this conference.

• Market movements and a lean towards introducing outsourcing during the sales and underwriting process
• New outsourcing models; shared risk and customer investments
• Case study: How outsourcing can practically improve your business efficiency beyond cost cutting
• Identifying the areas of growth in your business and how outsourcing can maximise your investment

• Jonathan Swift, Editor-in-chief, Post Magazine and Insurance Age
• Noel Cullen, acting Head of Financial Services Sourcing Advisory, KPMG
• Jeremy Owenson, Senior Vice President, WNS Global Services
• Mahben Quddus, Underwriting Operations Manager, Plum Underwriting

• Confront their challenges
• Improve data integrity
• Meet regulatory requirements
• Protect their business
• Stay competitive

• How are pharmaceutical companies realigning their marketing spend to meet the needs of PBMs and payers


• How is DTC marketing changing?


• Shift towards social media / internet.


• How can pharmacy companies meet their "fair balance" obligations in these new media?


• How is physician marketing changing given reduced access to physicians' time?


• To what extent are pharmaceutical companies' customers and key stakeholders shifting, and


• On what basis do the stakeholders make pharmaceutical decisions?

• Developing a learning organization
• Learning to celebrate failures as badges of honor and unleashing the hidden energy
• Leveraging diversity, dissent, dialogue and disclosure
• Combating the culture of coziness, short-termism and groupthink
• Legislation and enforcement of a tough competition regime
• BOP-driven innovations for a sustainable future

• Cost and process efficiencies with outsourcing
• The guidelines for a successful BPO partnership
• Concerns or issues that companies might be wary of while considering outsourcing.

• How to speed up benefits realization.
• Increasing the impact of your shared services centre by moving from a local or regional, to a global approach to service delivery.
• Harmonizing your enabling technologies in order to create touch-less processes.
• Customer services innovation in the context of shared services.
• Taking finance transformation beyond the realms of shared services.
• Shared services and BPO: creating a joined up approach to enable a seamless offering.

• Advantages and disadvantages of moving straight to BPO.
• Can shared services and BPO exist side by side and if so, how should activities and responsibilities be split?
• How do you get governance right where you are dealing with shared services and BPO?
• Should relationships with BPO centres be managed by your core finance function, or can shared services centres take up the reins?

• Identifying core areas where change is needed: increased indemnity costs, regulatory pressures and operational costs
• Understanding areas of mixed opinion and how to tackle these to grow towards a more unified and efficient approach
• What are the new opportunities to turn around as boardroom pressures in the current environment continue to bear down on managing costs?
• The key to transformation and development of a strong future business strategy