Organizations have to often contend with high attrition rates, a shrinking talent pool and the pressure to sustain employee engagement. Against such a backdrop, many organizations find it challenging to focus on making human resource management processes more cost-efficient. Chief HR officers of leading organizations leverage Business Process Management (BPM) as a sustainable and competitive strategy to manage costs and allow the company’s core resources to focus on strategic initiatives rather than managing transactional activities in HR operations.

We support organizations in meeting their HR objectives through comprehensive BPM offerings for HR functions. Our end-to-end solutions, comprising HR analytics, enable clients to reduce cost of operations and streamline HR processes so that they can focus on strategic HR initiatives.

WNS offered best-in-class solutions to transition and run a HR shared services center; resulting in 35% reduct..
WNS enabled the company to integrate disparate systems on to a single platform and increase payroll accuracy t..
WNS helped standardize processes, automate HR operations and integrate legacy systems, resulting in 30% reduct..
The WNS Advantage

Deep Domain Expertise

We have been managing end-to-end HR BPM services for over a decade for multiple global clients. Our HR Centers of Excellence enable us to reduce the time to set up and scale our delivery while leveraging the business process engineering team to standardize and harmonize processes.

Platform-agnostic Solutions and Services

We provide end-to-end HR BPM services through global platforms like SAP, PeopleSoft and WNS Human Capital Management ERP Suite, powered by Ramco.


We use a multi-tier HR analytics model. We also provide predictive analytics and ‘What-if models’ for key business stakeholders and leaders.

" Thanks for all the effort in completing the payroll well ahead on time in spite of very short notice. "

AGM, HR of a leading construction firm in the Middle East

A ‘Major Player’ in NelsonHall Multi-Process Human Resources Outsourcing NEAT (Overall): Client-Specific Shared Service Transformation, Multi-Country Standardization, Technology Led HR Service Enhancement - 2014
HR Analytics We have a strong reporting and analytics framework for HRO services. Our insights-based analytics and reporting solution enables clients to make informed decisions. We provide critical KPIs and metrics to evaluate recruitment strategies for clients. DEEP DIVE
Recruitment Services We actively partner with clients in the hiring process, which enables us to understand the precise requirements of the client’s business units. We manage recruitment processes consisting of functions such as sourcing, screening, selection, hiring, offer management and many more. DEEP DIVE
Payroll Administration We specialize in delivering end-to-end payroll services and possess strong process transitioning and project management experience across multiple industry segments and geographies. DEEP DIVE
Workforce Management We enable organizations to manage human resources (HR) by organizing and controlling information about their employees. We remain cognizant of the regulatory and legislative implications of employee data, for the collection, use, storage and disclosure of personal information, and ensure 100 percent compliance. DEEP DIVE
Learning and Performance Management Leading organizations choose WNS to manage the learning requirements of their workforce. We have a comprehensive talent management delivery model that provides an integrated approach to managing performance and delivering effective training. DEEP DIVE
Compensation We provide a wide range of data models for organizations to design and manage their compensation and benefits structure to optimize talent development. DEEP DIVE
Benefits We provide a diverse range of benefits administration offerings designed to optimize business results. Our HR specialists foster key relationships in the benefits administration lifecycle, and a highly skilled and experienced team efficiently supports high volumes of benefits administration. DEEP DIVE
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