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Grocery & Supermarkets
Optimize inventory management, supply chain efficiency and customer engagement using AI-driven demand forecasting and seamless omni-channel CX solutions.
Apparel & Fashion
Accelerate product launches, enhance trend forecasting and personalize marketing campaigns with advanced analytics and end-to-end digital transformation services.
Specialty Retail
Boost customer loyalty and streamline operations through tailored revenue growth management, intelligent workflows and data-driven merchandising strategies.
Consumer Goods
Drive smart growth strategies, optimize agile supply chains and improve operational efficiency with comprehensive analytics and process excellence frameworks.
Food & Beverage
Enhance procurement efficiency, reduce cost-to-serve and improve order management with digital supply intelligence and intelligent automation solutions.
Home & Personal Care
Leverage AI-powered platforms for product innovation, targeted marketing and seamless, personalized customer experiences across multiple channels.
Quick Service Restaurants
Increase operational efficiency and customer satisfaction using real-time analytics, scalable customer experience solutions and optimized order-to-cash processes.
Retail Media
Activate data-driven retail media strategies to maximize revenue, improve campaign effectiveness and orchestrate omni-channel consumer engagement.
eCommerce
Transform digital commerce operations with intelligent automation, personalized customer experiences, agile fulfillment and scalable technology platforms.
Automotive Retail
Enhance dealership operations, optimize inventory and after-sales service, and deliver personalized customer journeys using AI, analytics and digital automation.
Analytics
Unlock data value through AI-powered analytics, human insight and domain expertise for faster, smarter and scalable decision-making.
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Customer Experience
Hyperpersonalize retail, e-commerce and CPG experiences with AI-led, omni-channel CX solutions that boost loyalty and accelerate conversions.
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Finance and Accounting
Drive future-ready growth with data-led, AI-powered finance operations that optimize cash flow, enhance control and unlock end-to-end efficiency.
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Procurement
Transform procurement into a strategic value creator with AI-powered, insights-led and category-driven operating models.
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Supply Chain
Build resilient, agile and sustainable supply chains with AI-driven insights, demand-sensing capabilities and integrated planning solutions.
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Manish Vora
Manish Vora is the Business Unit Head of Manufacturing, Retail & Consumer Products. He is responsible for the strategy, growth initiatives and financial performance of these businesses. Previously, he served as Executive Vice President and Head of Sales (Horizontal Offerings) at WNS. With a background in finance, Manish has decades of experience in outsourcing, consulting, risk management, investment banking and audit. Prior to WNS, Manish worked with Accenture, Outsource Partners International and ICICI.