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WNS provides us a blend of functional expertise and process capabilities which spans across our diverse portfolio. Our partnership with WNS has become an integral part of our operations and we look forward to maintaining this stability and competitive advantage in a volatile energy market.
Managing Director, British Gas
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Board of Directors
Adrian T. Dillon
Chairman, WNS (Holdings) Ltd.
Mr. Adrian Dillon serves as Chairman of the Board of WNS (Holdings) Ltd. He is currently a Member of the Board of Directors and Chair of the Audit and Finance Committees of Williams-Sonoma, Inc, a specialty retailer of high-quality home products. He is also currently a Member of the Board of Directors and Chair of the Audit Committee of Wonga.com, an Internet banking company. He was a Member of the Board and Chair of the Audit Committee at NDS, a leading global provider of end-to-end software solutions to the pay-television industry when the company was acquired by Cisco in 2012. During his career, he held key finance roles, including Chief Financial and Administrative Officer at Skype Ltd. and EVP, Finance and Administration and CFO of Agilent Technologies. He was a past Chairman and Member of The Conference Board Council of Financial Executives. Mr. Dillon graduated in Economics from Amherst College.
Business Experience & Education
Chief Executive Officer
Mr. Murugesh serves as Chief Executive Officer and Member of the Board of Directors. Based in Mumbai, Mr. Murugesh is responsible for executing the business strategy and directing the overall performance and growth of the organization. Prior to joining WNS, he has held several leadership positions in global companies, including President and CEO, Syntel Inc. and ITC Ltd. (an affiliate of BAT Plc). He is also a Member on the Board of WNS Cares Foundation that focuses on community-related projects, especially education for lesser-privileged children in WNS locations globally. He is the Member of the NASSCOM Executive Council, the Chairman of the CII Western India Education Committee, and the Chairman of the NASSCOM Consumer Interest Protection Task Force. Earlier, he chaired the NASSCOM BPM Council for two consecutive terms. During his tenure as the Chairman, Mr. Murugesh introduced the first-ever Cyber Crime educational series for the Mumbai Police through WNS and NASSCOM. He was the founder Chairman of Students in Free Enterprise (SIFE) India, now known as Enactus, a global organization involved in educational outreach projects in partnership with businesses. Mr. Murugesh is a Fellow of The Institute of Chartered Accountants of India and is a recipient of the prestigious Chartered Accountants Achiever award 2013. He was honored as ‘the Outstanding CEO’ at the Asia Pacific Entrepreneurship Awards 2015.
NASSCOM - National Association of Software and Services Companies
CII - Confederation of Indian Industry
Renu S Karnad
Ms. Renu S Karnad was appointed to the WNS Board in September 2012 as an independent Director. Ms. Karnad is the Managing Director of the Housing Development Finance Corporation (HDFC) Ltd., an organization she has been with since 1978. She is also a Director on several other Boards, including BOSCH Ltd. and AKZO Nobel India Ltd. In her current role, Ms. Karnad is responsible for strategy, budget, product development and distribution for Indian lending operations. She is keenly involved in policy planning in the Indian housing industry. Over the years, Ms. Karnad has had to her credit, numerous awards and accolades, such as ‘Outstanding Woman Business Leader' at the CNBC-TV18 Indian Business Leader Awards (IBLA) 2012. She was also a part of Business Today Magazine's Power List 2011 of 25 MOST INFLUENTIAL WOMEN PROFESSIONALS IN INDIA and was honored by IMC Ladies' wing for outstanding contribution by a woman in the field of Banking and Financial Services in the year 2011. Ms. Karnad is a Law graduate from the University of Mumbai, and holds a Masters in Economics from the University of Delhi. She is a Parvin Fellow from Princeton University's Woodrow Wilson School of International Affairs.
Mr. Gareth Williams was appointed to the WNS Board in January 2014. Currently, he serves as the Non-Executive director of YSC and Saga plc. Prior to his appointment to WNS Board, he was Director, Human Resources at Diageo plc, one of the world's leading premium drink companies. Prior to taking over as Head of Human Resources at Diageo in January 1999, he held a series of key positions in HR at Grand Metropolitan, plc in North America and the UK from 1984 to 1998, leading up to the merger with Guinness that formed Diageo. Before joining Grand Metropolitan, he spent 10 years with Ford of Britain in a number of HR roles. Mr. Williams studied at the Warwick University.
Mr. Michael Menezes was appointed to the WNS Board in January 2014. He is also the Chairman of the Audit Committee of the Board. Most recently, he was the CFO, Technology, Operations and Corporate Group at Bank of Montreal from 2000 to 2012. Mr. Menezes has over two decades of global exposure, both as CEO and CFO in the Financial Services, Consumer Goods and Agri-business sectors. In his previous stints, he has been the CFO for ONIC (Holding), CEO of ITC Agro Tech Ltd., India, apart from holding various senior finance roles at ITC Ltd. in India
Mr. John Freeland was appointed to the WNS Board in September 2014. He brings over 35 years of experience to WNS, most recently as President and CEO of Information Resources, Inc. (IRI), a leading global provider of information, insights and decision solutions. In his previous roles, he was President - Worldwide Operations for salesforce.com and a Managing Partner at Accenture in the areas of global Insurance and global Customer Relationship Management. During his 26-year career at Accenture, he was also appointed a member of Accenture’s executive committee. Mr. Freeland has a B.A. degree in Economics and is an MBA from Columbia University.
Ms. Francoise Gri was appointed to the WNS Board in May 2015. She brings over 30 years of international business experience to WNS, most recently as CEO of Pierre & Vacances-Center Parcs Group, the European leader in local tourism. In her previous roles, she was Executive Vice President - France, and then for all of Southern Europe, at Manpower, Inc., a world leader in workforce solutions who she joined in 2007. During her 26-year career at IBM, she served in the role of President and Country GM for IBM France. She has been on Fortune’s global list of the “50 Most Powerful Women in Business” since 2007, and is a member of the Board of Directors at Credit Agricole and Edenred. Ms. Gri is a Master of Science in Computer Engineering from Ecole Nationale Superieure d'Informatique et Mathematiques Appliquees ENSIMAG) in Grenoble, France.
Mr. Keith Haviland was appointed to the WNS Board and Audit Committee in July 2017. He has 35 years of global technology and business experience. Prior to this, Mr. Haviland was with Accenture for 23 years where he founded the company’s offshore business model and Global Delivery Network for Technology. As the Senior Managing Director of Technology Services and a member of Accenture’s Global Leadership Council, he was instrumental in driving innovation and growth. Currently, Mr. Haviland is a film producer and the founder of Haviland Digital, a company dedicated to creating intelligent films, television and digital media.
Mr. Mario Vitale was appointed to the WNS Board and Audit Committee in October 2017. He has over 40 years of experience in the insurance industry. Most recently, he was the CEO of Aspen Insurance, a leading specialty insurer. In his previous roles, he has been the CEO of Zurich Insurance Group’s Global Corporate business in North America and the CEO of Willis Towers Watson. Currently, Mr. Vitale serves on the Board of Directors at Broad Street Partners, an insurance brokerage services company, and is also a member of the Board of Trustees at St. John’s University School of Risk Management and Insurance. Previously, he was the Chairman of the Board at Blue Marble, a micro-insurance company.
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