Global CFO Survey 2022

Group 13069

Global CFO Survey 2022 Report WNS

INSIGHTS THAT WILL ENABLE YOU TO DISTINGUISH
CHATTER FROM REALITY

Two years ago, when the pandemic wreaked havoc on communities and commerce – CFOs stepped up to the challenge, emerging as the architects of future-ready organizations. Today, they are deeply involved in determining how businesses adapt to the new reality – particularly in places where digital and finance intersect.

The Global CFO Survey 2022 by Everest Group, supported by WNS, gives you a ring-side view of how modern finance functions have re-defined their priorities, challenges and initiatives across 2020 and 2022. In the second edition of our report,we tap into the perspectives of 300+ CFOs spanning major industries and geographies to help cut through the noise (chatter) and bring out the real picture to drive effective decision-making.

Chatter or Reality? Know the Difference

Chatter says…

But the reality is…

Digital transformation is primarily applicable for transactional areas

Judgment-intensive areas are attracting just as much transformation investment

Organizations allocate funds for transformation on a sustainable basis

Funding is largely decided on a case-by-case basis

Dedicated investments are available for ESG initiatives

Most organizations are still at the beginning stages of developing ESG strategies

Blockchain is driving real business outcomes

Majority of blockchain use cases haven’t moved beyond the POC stage

Chatter says…

But the reality is…

Digital transformation is primarily applicable for transactional areas

Judgment-intensive areas are attracting just as much transformation investment

Organizations allocate funds for transformation on a sustainable basis

Funding is largely decided on a case-by-case basis

Dedicated investments are available for ESG initiatives

Most organizations are still at the beginning stages of developing ESG strategies

Blockchain is driving real business outcomes

Majority of blockchain use cases haven’t moved beyond POC stage

How Has the F&A Landscape Evolved?

Finance priorities in 2022 vs. 2020

The shift in top organizational challenges

2022 RANK

2020
RANK

Reprioritization of steps taken to address key challenges

2022 RANK

2020
RANK

How Has the F&A Landscape Evolved?

Finance priorities in 2022 vs. 2020

Finance priorities in 2022 vs 2020

Reprioritization of steps taken to address key challenges

2022
RANK

1

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Price / Cost Pressure

2

home_info_02_adapting to changing

Adapting to
changing customer demands

3

home_info_02_increaseing risk

Increasing risk exposure

4

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Talent shortage

5

home_info_02_icn_supply

Supply chain continuity

2020
RANK

3

1

4

5

2

How Successful Has the F&A Organization Been?

Highly successful actions undertaken to make the F&A organization agile and resilient

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Adopting cloud infrastructure

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Implementing a hybrid operating model

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Re-assessing compliance, controls and policies

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Driving global process ownership (reducing process fragmentation, standardizing and harmonizing end-to-end processes)

Group 13044

Embedding future-ready governance frameworks

Key areas that have significantly improved in F&A organizations in the past two years (2020-21)

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Increasing adoption of digital technologies to enhance material productivity, customer experience and controls

Group 13044

Implementing a work-from-home model for the foreseeable future

Group 13044

Right-sizing the finance organization and aligning it to business volumes

Group 13044

Leveraging global delivery models to optimize F&A operating costs

Group 13044

Focusing on cash flow improvement initiatives

Industry-specific Perspectives

Airlines

Consumer Packaged Goods

Hi-tech

Insurance

Life Sciences

Manufacturing

Online Travel Agencies

Retail

What’s Shaping F&A Transformation Today?

The post-pandemic
outlook

How are today’s CFOs re-thinking finance priorities in a post-pandemic world?

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Cutting through
the noise

What has worked and what hasn’t? How is the chatter different from the real picture?

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Integrated
finance operations

Why and how is an emphasis on enhancing user experience driving the move toward integration?

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Building blocks
for enabling change

What strategies need to be top of the agenda for CFOs today to set the stage for big wins tomorrow?

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About the survey

To understand how CFOs’ roles and business imperatives are evolving, Everest Group conducted a global survey covering the perspectives of finance leaders from major organizations across geographies and industries.

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Continents

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Industries

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CFOs

$1 BN +

Annual Revenue

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